Water Damage & Insurance
Several readers asked about insurance related to the washing machine flood:
Manager: What if the owner who caused the flood does not have insurance? Should we ban washing machines?
Board Member: We had a similar problem in our association. An owner installed a dishwasher using an uninsured handy man. The hose broke and flooded his unit. The owner went around the board and got $27,000 from the association’s insurance (over the board’s objections).
ANSWER: Insurance is a mystery. Carriers deny claims that should be covered, and pay claims that should be denied. The rules of coverage seem to shift from carrier to carrier and from claim to claim. Following are some factors that impact coverage:
Master Policies. If an association carries “bare walls” insurance, the carrier will not pay for an owner’s damaged cabinets, counters and carpets–it only pays for bare walls. However, some CC&Rs require coverage for unit improvements in addition to the common areas. This type of insurance is referred to “original builder’s specs,” or “all in†policies. In that case, the association’s insurance will cover the owner’s carpet, cabinets and fixtures even though he caused the loss.
Sometimes CC&Rs are irrelevant. Some master policies provide broader coverage than required by the governing documents. As a result, even when CC&Rs exclude unit improvements and require owners to carry their own insurance, carriers will confound boards by covering a negligent owner’s loss. This encourages more claims by negligent owners and drives up insurance premiums.
Submitting Claims. Many boards try to keep premiums under control by managing which claims are submitted and which are not. Unfortunately, some CC&Rs allow owners to make claims directly against the association’s policy. This encourages owners to go uninsured and file claims, no matter how small, against the association’s policy. The higher the claims history, the higher the premiums.
Deductibles. One of the best methods for controlling claims is to increase the deductible. Association deductibles used to be in the $500 to $2,500 range. Now they commonly vary from $5,000 to $25,000 with most at $10,000. If negligent owners are made responsible for the deductible, and the deductible is high enough, owners will be less inclined to file claims or “run naked,” i.e., be uninsured.
RECOMMENDATIONS. Boards should have their insurance broker compare the association’s insurance against their CC&Rs to make sure the policy meets or exceeds what is required by the governing documents. To keep insurance premiums down, associations should amend their CC&Rs to clearly assign maintenance duties, broadly define exclusive use common areas, add mitigation provisions, require owners to carry insurance, make owners responsible for losses originating in their units, and define liability for deductibles. In addition, boards should consider raising their deductibles to at least $10,000.
QUESTION: My neighbor’s washing machine hose burst in the middle of the night and flooded my unit and the unit below mine. The board said it’s not getting involved because the association was not at fault. I know it wasn’t their fault but I think the association still has a duty to get involved. Am I wrong?




Last week I wrote that taxes are operational expenses, not long-term reserve items, and belong on the operational side of the budget. I received a number of dissenting e-mails arguing it was okay to use reserve funds for taxes since reserves generate most of an association’s taxable income.

